Retail Support Specialist
Praxis Tech
14 days+
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Benefits offered by this job
Job summary
Hard Rock Digital, a leading iGaming company, is seeking a Retail Support Specialist in Florida to assist players with account queries and deliver exceptional customer service.
The role focuses on guiding users through account-related processes, resolving issues promptly, and maintaining high satisfaction across all touchpoints within a fast-paced digital gaming environment.
Qualifications
- Experience in retail or digital gaming customer support is preferred.
- Excellent communication and problem-solving skills.
- Ability to guide users with account queries and resolve issues.
Responsibilities
- Assist players with account queries and guide them to resolve issues.
- Provide exceptional customer service to Online Gaming customers.
Skills
Customer service
Account queries
Job description
The Retail Support Specialist will help and guide players with their account queries, focusing on delivering exceptional customer service.
About Hard Rock Digital
Hard Rock Digital is a leading iGaming company that provides innovative and reliable digital gaming solutions.
Estimated Benefits
- Health Insurance
- Retirement Savings Plan
- Paid Time Off
Benefits estimated based on industry standards
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