Retail Support Associate

Carolina Hemp Hut; Durham (NC); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Hands-on training

Opportunity for pay increases

Collaborative environment

Job summary

A leading hemp wellness brand in Durham, NC, is looking for a part-time Cannabis Consultant Retail Associate. The role includes providing exceptional customer service and managing store operations during evening and weekend shifts. Candidates with strong communication skills, retail experience, and knowledge of cannabinoids are preferred. Pay starts at $15/hour and increases to $16/hour after probation. Join a supportive team and gain hands-on experience in the cannabis retail industry.

Qualifications

• Strong communication and interpersonal skills are essential.
• Retail, sales, or cannabis industry experience preferred.
• Basic knowledge of cannabinoids (CBD, CBG, THC) is required.
• Ability to multitask and work independently with minimal supervision.
• Consistent availability for evenings and weekends is a must.

Responsibilities

• Provide exceptional customer service and guidance on product selection.
• Manage cash handling and register operations effectively.
• Maintain inventory and perform stock checks.
• Keep the store clean, including cleaning displays.
• Perform independent opening and closing duties.

Skills

Strong communication and interpersonal skills

Retail, sales, or cannabis industry experience

Basic knowledge of cannabinoids and their effects

Ability to multitask and stay productive

Reliable transportation

Education

High school diploma or equivalent

Job description

Cannabis Consultant Retail Associate (Part-Time Evenings & Weekends)

Location: Durham, NC & Hillsborough, NC

Company: Carolina Hemp Hut

Employer Summary: Carolina Hemp Hut is North Carolina's trusted source for lab-tested hemp wellness products, including high-quality CBD, Delta-8 THC, Delta-9 THC, CBG, and CBN formulations. Our mission is to empower customers with natural options for relief from inflammation, pain, stress, and insomnia through education, compassion, and science-backed cannabinoid therapy. Join our team to gain hands‑on experience in the growing hemp and cannabis retail industry.

Position Summary: We are seeking a motivated and reliable Cannabis Consultant Retail Associate to join our Durham team. This part‑time position focuses on evening and weekend shifts and requires a strong sense of independence, accountability, and customer engagement.

Responsibilities

• Provide exceptional customer service, guiding guests on cannabinoids and product selection for conditions such as inflammation, pain, stress, insomnia, and digestive discomfort.
• Accurately perform cash handling and register operations.
• Manage inventory for both in‑store and online platforms, including receiving, transfers, and stock checks.
• Maintain a clean and organized store, including glass cleaning, sweeping, mopping, and maintaining displays.
• Perform opening and closing duties independently.
• Support marketing, product research, and online customer inquiries.
• Stay proactive and productive during slower periods with research, marketing, or customer education efforts.

Pay & Probationary Details

• Starting pay: $15/hour during the 3‑month probationary period.
• Post‑probation pay: $16/hour upon successful completion.

Probationary Expectations

• Learn all operational systems, customer service protocols, and product education standards.
• Demonstrate reliability, professionalism, and consistency in attendance.
• Independently open and close the store.

Benefits During Probation

• No vacation or sick pay during probationary phase.
• Upon successful completion, employees move into regular part‑time status with benefits eligibility and pay increase.

Qualifications

• Strong communication and interpersonal skills.
• Retail, sales, or cannabis industry experience preferred.
• Basic knowledge of cannabinoids and their effects (CBD, CBG, THC, etc.).
• Ability to multitask and stay productive with minimal supervision.
• Reliable transportation and consistent availability for evenings and weekends.
• High school diploma or equivalent preferred.

Why Work With Us

• Join one of North Carolina’s most recognized hemp wellness brands.
• Gain hands‑on training in cannabis retail, product science, and wellness consulting.
• Opportunity for pay increases and professional growth after probationary period.
• Collaborative, supportive, and education‑driven environment.

Job Type: Part‑time (Evenings & Weekends)   Pay: $15.00/hour (increases to $16.00/hour after probation)   Location: Durham, NC and Hillsborough, NC

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