Retail Supervisor-Town N Country Shopping Cent

Bath & Body Works, Inc.; Easley (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor to join their dynamic team. In this role, you will partner with the Store Manager to develop associates and deliver exceptional customer experiences. Your leadership will be pivotal in driving sales and building a loyal customer base. With a commitment to diversity and inclusion, this company offers a supportive environment where you can thrive. Enjoy competitive compensation, generous benefits, and the opportunity to grow within a leading retail brand. If you are passionate about retail and team development, this is the perfect opportunity for you.

Benefits

DailyPay access

Tuition-free education

40% merchandise discount

Health, dental, vision, and life insurance

Paid time off

Maternity and parental leave

Qualifications

• Proven experience in delivering sales results and fostering a customer-focused culture.
• Ability to effectively coach associates and communicate expectations.

Responsibilities

• Lead and motivate associates to enhance customer experience and sales.
• Manage daily operations and ensure execution of company directives.

Skills

Sales Results Delivery

Customer Focused Selling

Coaching Associates

Communication Skills

Education

High School Diploma or GED

Job description

Retail Supervisor-Town N Country Shopping Cent

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Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Train, coach, reward and motivate associates to improve selling and the customer experience
• Reinforce selling expectations, performance, results and accountability with all associates
• Lead and model selling and customer experience standards
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures

Qualifications

• Proven experience delivering sales results
• Ability to effectively communicate and foster a customer focused selling culture
• Ability to provide effective, in the moment coaching to associates
• Available for varied weekly shifts including weekend, closing and peak periods
• Prior experience in a supervisory role, preferably in a retail setting

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Seniority level

Associate

Employment type

Full-time

Job function

Training, Management, and Customer Service

Industries

Retail and Manufacturing