Retail Supervisor-THE MALL BAY PLAZA

Bath & Body Works, Inc.; New York (NY); On-site; USD 1,000; Full time

Job summary

Bath & Body Works is hiring a Supervisor to enhance the customer experience and drive sales in a collaborative retail environment. This position offers the chance to lead a team, provide training, and work closely with management to achieve store goals. Candidates should possess strong communication skills and a commitment to customer service.

Benefits

Daily Pay Access

Tuition-free education

40% merchandise discount

Health, dental, and vision insurance

Paid time off

Qualifications

• Proven experience delivering sales results.
• Available for varied weekly shifts including weekends.
• Prior experience in a supervisory role, preferably in retail.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager.
• Train and coach associates to improve selling.
• Set direction and goals for associates during shifts.

Skills

Communicate Effectively

Team Motivation

Customer Engagement

Education

High School Diploma or GED Certificate

Job description

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This range is provided by Bath & Body Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $22.00/hr

Description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Train, coach, reward and motivate associates to improve selling and the customer experience
• Reinforce selling expectations, performance, results and accountability with all associates
• Lead and model selling and customer experience standards
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
  
  

Qualifications

• Proven experience delivering sales results
• Ability to effectively communicate and foster a customer focused selling culture
• Ability to provide effective, in the moment coaching to associates
• Available for varied weekly shifts including weekend, closing and peak periods
• Prior experience in a supervisory role, preferably in a retail setting
  
  

Education

• High School Diploma or GED Certificate
  
  

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results
  
  

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
  
  

Visit bbwbenefits.com for more details

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Category: Store: Management

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training, Management, and Customer Service

• Industries

  Retail and Manufacturing

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