Retail Supervisor-Sun Plaza

Bath & Body Works, Inc.; Fort Walton Beach (FL); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor who thrives in a dynamic environment. In this role, you will partner with the Store Manager to lead a team of associates, ensuring exceptional customer experiences and driving sales growth. You will be responsible for training, coaching, and providing feedback to your team while reinforcing selling expectations. This position offers the chance to make a meaningful impact and build a loyal customer base. If you're passionate about retail and enjoy leading teams, this opportunity is perfect for you!

Benefits

DailyPay access

Tuition-free education

40% merchandise discount

Performance-based compensation

Mental health support

Paid time off

Paid maternity and parental leave

Qualifications

• Proven experience in achieving sales targets and leading teams.
• Effective communication skills to foster a customer-focused culture.

Responsibilities

• Lead and motivate associates to enhance customer experiences.
• Manage store operations, including opening and closing routines.

Skills

Sales Results Delivery

Customer Focused Selling Culture

Effective Communication

Coaching Ability

Retail Supervisory Experience

Education

High School Diploma or GED

Job description

Join to apply for the Retail Supervisor-Sun Plaza role at Bath & Body Works

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Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Train, coach, reward and motivate associates to improve selling and the customer experience
• Reinforce selling expectations, performance, results and accountability with all associates
• Lead and model selling and customer experience standards
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures

Qualifications

• Proven experience delivering sales results
• Ability to effectively communicate and foster a customer focused selling culture
• Ability to provide effective, in the moment coaching to associates
• Available for varied weekly shifts including weekend, closing and peak periods
• Prior experience in a supervisory role, preferably in a retail setting

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities.

Application window will close when all role(s) are filled.

Seniority level

Associate

Employment type

Full-time

Job function

Training, Management, and Customer Service

Industries

Retail and Manufacturing