Retail Supervisor Retail Stores Woodburn, United States of America

PUMA Gruppe; Woodburn (OR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks energetic individuals who embody SPEED & SPIRIT. This role offers a chance to thrive in a vibrant retail environment, where your customer service skills will shine. You will ensure exceptional experiences for customers while helping the store achieve its sales goals. Join a dynamic team that values collaboration and individual talent, and contribute to an inclusive workplace that celebrates diversity. If you're ready to make an impact and grow within a globally recognized brand, this opportunity is perfect for you.

Qualifications

• 1-2 years in customer service, preferably in retail.
• Ability to exceed sales goals and present to groups.

Responsibilities

• Provide high standards of customer experience in-store.
• Achieve sales and profitability goals through planning.
• Assist in recruitment and training of employees.

Skills

Customer service experience

Sales skills

Team player

Quick learner

Basic MS Office skills

Ability to lift/carry up to 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrate reasoning through complex issues, and present information to large groups
• Strong team player
• Ability to learn quickly
• Computer skills, basic knowledge of MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

Your Mission

• Provide high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession of high-performing, results-driven employees
• Manage payroll and create service-driven schedules to maintain profitability while providing excellent customer service
• Communicate merchandise opportunities to Store and/or Assistant Store Manager
• Comply with all Policies & Procedures, operational competencies, and key accountabilities
• Maintain a safe, healthy, and compliant working and shopping environment
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required

PUMA provides equal opportunities for all applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We are committed to creating an inclusive environment free from harassment and discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, and is headquartered in Herzogenaurach, Germany.

Remember: We are stronger together. With our shared momentum, we all make PUMA the best place to be.