Retail Supervisor Retail Stores Philadelphia, United States of America

PUMA Gruppe; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an innovative and dynamic company that values SPEED & SPIRIT! In this role, you will provide exceptional customer service, ensuring that the store meets its sales and profitability goals. With a focus on teamwork and collaboration, you'll assist in training and developing high-performing staff while maintaining a vibrant shopping environment. This is a fantastic opportunity to grow within a globally recognized brand and contribute to a culture that celebrates individuality and teamwork. If you're passionate about retail and eager to make a difference, we want to hear from you!

Qualifications

• 1-2 years experience in customer service-oriented retail.
• Proven ability to exceed sales goals and present to groups.

Responsibilities

• Provide high standards of customer experience in-store.
• Ensure store meets sales and profitability goals.
• Assist with recruitment and training of employees.

Skills

Customer Service

Sales Skills

Problem-Solving

Teamwork

MS Office

Physical Ability to Lift 30 lbs

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrate problem-solving skills, and present information to large groups
• Strong team player
• Ability to learn quickly
• Computer skills, basic knowledge of MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $19.25-$22.00 / hour + Bonus + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

Your Mission

• Provide high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for high-performing, results-driven employees
• Manage payroll and create service-driven schedules to maintain profitability while providing excellent customer service
• Communicate merchandise opportunities to Store and/or Assistant Store Manager
• Comply with all Policies & Procedures, operational competencies, and key accountabilities
• Maintain a safe, healthy, and compliant working and shopping environment
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required

PUMA provides equal opportunities for all applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We are committed to a discrimination-free environment.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

Remember: We are stronger together. With our shared momentum, we all make PUMA the best place to be.