Retail Supervisor - Part Time (Sugarloaf)

PUMA SE; Lawrenceville (GA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is hiring at the Lawrenceville store for a Customer Service Associate. You will deliver high-quality service, drive sales, and help maintain a vibrant shopping environment.

You will collaborate with the team, handle merchandise, and apply store policies while working flexible hours. Prior retail experience and basic computer skills are a plus. You will be rewarded with a base hourly wage and bonus opportunities.

Qualifications

• 1–2 years of experience in a customer service-oriented retail environment.
• Ability to work non-traditional hours (weekends, evenings, holidays).
• Strong team player with the ability to learn quickly.
• Basic computer skills and familiarity with MS Office and retail software.

Responsibilities

• Provide consistently high standards of customer experience within the Store.
• Responsible for achieving or exceeding sales, KPIs and profitability through planning, expense control, sales and service.
• Manage payroll control to maintain profitability while delivering strong service.
• Communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures and core competencies.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non-traditional hours; weekends, evenings, holidays; overtime may be required.

Skills

Customer service

Team player

MS Office basics

Retail software

Tools

POS system

Job description

Retail Stores, Lawrenceville, United States of America

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.