Retail Supervisor - Part Time (Columbus)

PUMA North America, Inc.; North Carolina; On-site; USD 25,000 - 29,000; Part time

Job summary

PUMA North America, Inc. is seeking a customer-focused store associate to deliver exceptional service in a fast-paced retail environment.

You will drive sales and KPI performance, manage merchandise and payroll, and uphold brand standards while collaborating with the store team. The role requires 1–2 years in retail customer service, strong communication, teamwork, basic MS Office and retail software skills, and the ability to lift up to 30 pounds.

Qualifications

• 1–2 years of experience in a customer service-oriented retail environment.
• Ability to reason through complex issues.
• Strong teamwork and communication skills.
• Ability to learn quickly and adapt to new tasks.
• Computer skills and basic knowledge of MS Office and retail software.
• Ability to stand, walk, and lift up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience in the Store.
• Drive sales, KPIs and profitability through planning, expense control and service.
• Manage payroll control to maintain profitability while delivering great service.
• Merchandise opportunities and communicate with Store/Assistant Store Manager.
• Handle and process incoming and outgoing merchandise.
• Adhere to all policies, procedures, core competencies and accountabilities.
• Maintain a safe, healthy and compliant working/shopping environment.
• Work non-traditional hours including weekends, evenings, and holidays.

Skills

Customer service

Communication skills

Team player

Learning agility

Physical stamina

Retail knowledge

Tools

MS Office

Retail software

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Responsible for handling and processing incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment
• Demonstrated ability to reason through complex issues
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required
• Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

PUMA is an Equal Employment Opportunity (EEO) employer.

Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers.

The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us.

Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 21,000 employees across 120+ countries.

The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.