Retail Supervisor - Part Time (Philadelphia Mills)

PUMA North America, Inc.; Pennsylvania; On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. in Pennsylvania is seeking a customer-focused retail team member to uphold our brand values and deliver exceptional shopping experiences.

You will drive store sales, manage KPIs, assist with merchandise, and help control expenses and payroll to keep the location profitable while delivering great service. Ideal candidates have 1–2 years in a customer service retail setting, strong communication, teamwork, quick learning, and basic MS Office/retail software skills.

Qualifications

• 1–2 years in a customer service retail environment.
• Ability to lift up to 30 pounds.
• Strong communication and teamwork skills.
• Willingness to work non-traditional hours.

Responsibilities

• Maintain high standards of customer experience aligned with PUMA Brand Values and service standards.
• Drive store sales and KPIs, and help achieve profitability goals.
• Assist with payroll control to maintain profitability.
• Communicate and act on merchandise opportunities with Store/Asst. Store Manager.
• Handle and process incoming and outgoing merchandise.
• Follow all Policies & Procedures and safety regulations.

Skills

Retail customer service

Problem solving

Team player

Communication skills

Quick learner

MS Office

Retail software

Walk/stand long hours

Vision & hearing

Lift 30 lbs

Tools

Retail POS system

Inventory software

Job description

YOUR MISSION

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards, Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service, Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers, Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager, Responsible for handling and processing incoming and outgoing merchandise, Required to comply with all Policies & Procedures, operational core competencies and key accountabilities, Responsible for maintaining a safe, healthy and compliant working and shopping environment, Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment
• Demonstrated ability to reason through complex issues
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required.
• Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00-$21.00 + Bonus + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and experience

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.