Retail Supervisor - Full Time (Orl International II)

PUMA Group; Orlando (FL); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Bonus

Health benefits

Opportunities for career development

Job summary

A leading global sports brand is seeking a Retail Associate in Orlando, Florida. The role involves delivering excellent customer service, achieving sales goals, and managing staff development. Ideal candidates should have 1-2 years in retail, with strong communication skills and a team-oriented mindset. The position offers a base pay range of $21.00 - $24.00, plus bonuses and benefits, suited for dedicated individuals who thrive in a vibrant team environment.

Qualifications

• 1-2 years’ experience in customer service-oriented retail environment.
• Ability to exceed sales goals and present information.
• Ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience in-store.
• Ensure the store meets sales, KPIs, and profitability goals.
• Assist in recruiting and training high-performing employees.
• Manage payroll control and scheduling effectively.
• Ensure compliance with policies and maintain a safe environment.

Skills

Customer service orientation

Sales goal achievement

Team collaboration

Excellent communication skills

Basic computer skills

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.