Retail Supervisor, Part Time - Flatiron Crossing

Gap Inc.; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Gap Inc. is seeking a dedicated team member to support store leadership and enhance customer experiences. This role involves executing tasks, promoting loyalty, and collaborating with team members to maintain productivity and compliance standards. Flexibility in scheduling and a commitment to continuous improvement are essential.

Qualifications

• Interest in continuous improvement and growth.
• Ability to lift up to 30 pounds.

Responsibilities

• Support store leadership team with functional tasks.
• Promote customer loyalty and educate about programs.
• Collaborate with employees to complete tasks efficiently.

Skills

Communication

Customer Service

Technology Utilization

Flexibility

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote customer loyalty by educating customers about our loyalty programs.
3. Become an expert in the brand's selling behaviors and role model these behaviors with every customer to provide an exceptional experience.
4. Support sales leaders during non-peak hours, focusing on the customer.
5. Collaborate effectively with employees to ensure work tasks are completed efficiently.
6. Build and share expertise in the product lifecycle.
7. Support the completion of work before or after store hours, including opening and closing checklists.
8. Leverage omni-channel platforms to deliver a frictionless customer experience.
9. Ensure all compliance standards are met.

Who You Are

• You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• You communicate expectations clearly and directly.
• You utilize technology effectively to engage with customers and team members to meet goals.
• You show interest and initiative towards continuous improvement and growth.
• You are flexible to work a schedule that includes holidays, evenings, overnights, and weekends.
• You can maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.

This position is anticipated to remain open for the next two weeks, although this duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.