Retail Supervisor-MALL OF GEORGIA II

Bath & Body Works, Inc.; Buford (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Supervisor where you will play a pivotal role in enhancing customer experiences and driving sales. This exciting position involves collaborating with the Store Manager to develop a high-performing team, providing coaching, and ensuring operational excellence. With a commitment to diversity and inclusion, this role allows you to make meaningful connections with customers while leading a dedicated team. Enjoy a dynamic work environment where your contributions are valued, and take advantage of generous benefits including tuition-free education and a merchandise discount. If you're passionate about retail and leadership, this opportunity is perfect for you!

Benefits

Tuition-free education

40% merchandise discount

DailyPay access

Paid time off

Mental health support

Paid maternity and parental leave

Qualifications

• Proven experience in delivering sales results and effective communication.
• Ability to coach associates and foster a customer-focused culture.

Responsibilities

• Lead and model selling standards while training and motivating associates.
• Manage daily operations and support customer service as the manager on duty.

Skills

Sales Results Delivery

Customer-Focused Selling Culture

Effective Coaching

Education

High School Diploma or GED

Job description

Join to apply for the Retail Supervisor-MALL OF GEORGIA II role at Bath & Body Works.

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager.
• Provide individual and team performance feedback and recommendations to managers.
• Train, coach, reward and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results and accountability with all associates.
• Lead and model selling and customer experience standards.
• Set the direction and goals for the day/shift when associates arrive for work.
• Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive.
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Maintain policies and procedures.

Qualifications

• Proven experience delivering sales results.
• Ability to effectively communicate and foster a customer-focused selling culture.
• Ability to provide effective, in the moment coaching to associates.
• Available for varied weekly shifts including weekend, closing and peak periods.
• Prior experience in a supervisory role, preferably in a retail setting.

Education

• High School Diploma or GED Certificate.

Core Competencies

• Lead with Curiosity & Humility.
• Build High Performing Teams for Today & Tomorrow.
• Influence & Inspire with Vision & Purpose.
• Observe, Engage & Connect.
• Strive to Achieve Operational Excellence.
• Deliver Business Results.

Benefits
Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status.