Sales-Driven Store Supervisor | Elevate Customer Experience

Aeropostale; Smithfield (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading apparel brand in Smithfield is looking for a Supervisor to support the management team and enhance customer experiences. The ideal candidate will have prior supervisory experience in retail, a history of exceeding sales goals, and a flexible schedule for evening and weekend shifts. You will engage with customers, support store operations, and model company values of respect and integrity. Join us to be part of a winning team in a vibrant retail environment.

Qualifications

• Prior supervisory experience in a similar volume apparel business is preferred.
• Proven track record of exceeding sales expectations.
• Flexible availability including evenings and weekends.

Responsibilities

• Support the management team to achieve sales results.
• Engage with customers to build relationships.
• Support management to ensure store standards are met.
• Model values of respect and inclusivity.

Skills

Team player

Competitive spirit

Product knowledge

Customer engagement

Job description

Supervisor

Overview

As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Supervisor reports to the Store Manager.

Who You Are:

• Demonstrates a competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

As the Supervisor you will:

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Qualifications

You will also have:

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).