Retail Supervisor - Java City - University of Alabama - Retail

AECOM; Tuscaloosa (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in food and facilities services seeks a Retail Supervisor to oversee a team and ensure high standards of customer service and inventory management. This role requires interaction with management, employees, and customers, with responsibilities including task assignment, merchandise flow coordination, and training new hires.

Qualifications

• At least 2 years of experience in a similar role.
• Ability to use the telephone, computer, and POS system.
• May be required to work overtime, nights, and weekends.

Responsibilities

• Supervises the receiving and tagging of incoming merchandise.
• Assigns daily tasks and ensures they are performed correctly.
• Handles the storing of all incoming merchandise in assigned locations.

Skills

Customer Service

Inventory Management

Team Leadership

Communication

Tools

Micros POS system

Job description

Job Description

The Retail Supervisor coordinates a team of employees at an assigned location under the direction of the Retail Manager. Responsible for interactions between management, guests, employees, and vendors.

Job Responsibilities

1. Supervises the receiving and tagging of incoming merchandise.
2. Assigns daily tasks and ensures they are performed correctly and in a timely manner, while maintaining high standards of customer service.
3. Coordinates the moving of incoming merchandise to retail office, storage area(s), and/or display floor.
4. Handles the storing of all incoming merchandise in assigned locations.
5. Ensures correct pricing on all products on the floor.
6. Maintains customer service standards.
7. Cashiers when necessary to expedite the processing of guest purchases.
8. Responsible for recording damaged merchandise.
9. Merchandises the floor for maximum sale of all products.
10. Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise.
11. Leads special projects (e.g., holidays, events, book signings) when needed.
12. Communicates with the manager to ensure all received products are placed on the retail floor promptly.
13. Leads the maintenance of inventory levels within guidelines.
14. Informs team members about new products or procedures.
15. Ensures full productivity on the floor in partnership with the manager.
16. Interacts with customers for possible merchandising opportunities.
17. Unpacks and prices new merchandise.
18. Conducts periodic inventory counts as scheduled.
19. Ensures packing slips and invoices are reconciled.
20. Fully understands the point-of-sale system.
21. Follows all wage and hour standards, including meal breaks and schedules.
22. Schedules staff weekly and manages break schedules to optimize floor coverage and customer service.
23. Trains new hires on POS system, safety, and job responsibilities.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• At least 2 years of experience in a similar role.
• Ability to use telephone, computer, Micros POS system.
• May be required to work overtime, nights, and weekends.
• Physical demands may include lifting, bending, pushing, pulling, extended walking, and standing. Uniforms and PPE may be required.

Education

Not specified.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, communities, and the planet.

We believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

Additional Information

The people of Aramark serve millions daily through food and facilities services in 15 countries. We aim to develop talents, fuel passions, and empower growth. Learn more at http://www.aramarkcareers.com or connect with us on social media.