Retail Supervisor, Great American Ballpark

Delaware North; Ohio; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking seasonal Retail Supervisors to join their vibrant team at a renowned sports venue. This role offers an exciting opportunity to supervise and train retail team members while ensuring top-notch service and operational excellence. You will play a vital role in maintaining retail standards and enhancing guest experiences during game days. With a focus on personal and professional well-being, the company provides a supportive benefits package, including flexible schedules and training opportunities. If you thrive in a dynamic environment and love the thrill of the game, this position is perfect for you!

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days

Qualifications

• 1+ year supervisory experience in a customer service or retail environment preferred.
• Experience with point of sale systems is required.

Responsibilities

• Supervise retail team members and maintain operational needs.
• Open and close retail locations, ensuring cleanliness and safety.
• Assist with daily cash procedures and monitor guest needs.

Skills

Supervisory Skills

Customer Service

Point of Sale System

Education

High School Diploma or GED

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Retail Supervisors to join our team at Great American Ball Park in Cincinnati, Ohio. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$15.00 - $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise retail team members and complete store operational needs by scheduling employees and following up on work results
• Open and close retail locations as directed and maintain cleanliness and safety standards
• Assist retail management with the daily cash procedures and operations
• Monitor store floor and assist with guests needs
• Regularly evaluate, create, and maintain professional visual displays

More about you

• Previous experience working with point of sale system required
• High school diploma or GED required
• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirements

• Ability to lift up to 50 pounds
• Constant standing, lifting, climbing stairs, and repetitive motions
• Bending, reaching, and climbing on ladders

Shift details

Event based
Evenings as needed
Weekends

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.