Retail Supervisor, Full Time - DENVER PREMIUM

Banana Republic; Thornton (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision insurance

Volunteer hours

Job summary

Banana Republic is seeking an engaged retail professional to support store leadership and uphold top customer experiences. You will role model selling behaviors, reinforce loyalty programs, and lead tasks to keep revenue and service standards high.

The role requires 1-3 years in retail management, strong communication, and flexibility to work evenings, weekends, and holidays. Expect collaboration with teams and a focus on coaching and exceptional customer interactions.

Qualifications

• 1-3 years of retail management experience.
• High school graduate or equivalent.
• Excellent communication with customers and your team to meet goals.
• Thrives in a fast-paced retail environment.
• Willing to travel as required.
• Legally authorized to work in the United States; no visa sponsorship needed.
• Flexible schedule including evenings, overnight shifts, weekends, and holidays.
• Able to perform essential functions including standing, walking, lifting up to 30 pounds.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs.
• Lead by example to model selling behaviors to deliver an exceptional customer experience.
• Support sales leader during non-peak hours with the customer as the primary focus.
• Collaborate with leadership and ensure tasks are completed efficiently.
• Build and share product lifecycle expertise.
• Complete work before or after store hours, including opening/closing checklists.
• Leverage omni-channel to provide a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Communication

Coaching & mentoring

Travel readiness

Fast-paced environment

Education

High school diploma

Tools

POS systems

Job description

About Banana Republic

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

Our team is made up of passionate, curious storytellers — creators and visionaries who seek out what’s next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.

About The Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.


• Promote customer loyalty by educating customers about our loyalty programs.


• All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.


• Support sales leader during (non-peak) hours, with the customer as the primary focus.


• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner.


• Build and share expertise in the product lifecycle.


• Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists.


• Leverage omni-channel to deliver a frictionless customer experience.


• Ensure all compliance standards are met.

Who you are

• A current or former retail employee with 1-3 years of retail management experience.


• A high school graduate or equivalent.


• A good communicator with the ability to effectively interact with customers and your team to meet goals.


• Passionate about retail and thrive in a fastpaced environment.


• Driven by metrics to deliver results to meet business goals.


• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.


• Ability to travel as required.


• To be considered for this role, applicants must:


• Be at least 16 years of age.


• Be legally authorized to work in the United States.


• Not require current or future employment visa sponsorship to work in the United States.


• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.


• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.


• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

This position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.

Hourly Range:

$15.90 - $19.50

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.


• One of the most competitive Paid Time Off plans in the industry.*


• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*


• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*


• Employee stock purchase plan.*


• Medical, dental, vision and life insurance.*


• See more of the benefits we offer.


• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.