Retail Supervisor - Full Time (Castle Rock)

PUMA North America, Inc.; Castle Rock (CO); On-site; USD 29,150 - 33,282; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

PUMA North America, Inc. seeks a dedicated Store Associate to deliver exceptional customer experiences while maintaining sales and profitability standards. Key responsibilities include assisting in recruiting and developing high-performing staff, managing inventory, and ensuring store compliance with policies.

Ideal candidates will have 1-2 years of customer service experience, strong communication skills, and the ability to work effectively within a team. The position offers a competitive pay range of $21.16 - $24.16 plus bonuses and benefits.

Apply now to join a vibrant team!

Qualifications

• 1 - 2 years' experience in a focused, customer service-oriented retail environment.
• Proven ability to exceed sales goals and present information to large groups.
• Ability to quickly learn and adapt to retail software.

Responsibilities

• Provide high standards of customer experience within the Store.
• Ensure Store achieves or exceeds sales and profitability goals.
• Assist in recruitment and development of high-performing employees.
• Maintain payroll control and service-driven scheduling.

Skills

Customer service orientation

Team player

Excellent communication skills

Computer skills (MS Office)

Ability to lift/carry up to 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 - 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.16 - $24.16 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

The application window is expected to close by 09/08/2026

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

For additional information, please contact: [e-mail]