RETAIL SUPERVISOR (FULL TIME)

Compass Group USA; Chicago (IL); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA, through Restaurant Associates, is hiring a full-time RETAIL SUPERVISOR at the Harry Potter Shop, 676 North Michigan Avenue, Chicago, IL 60611. The role requires prior supervisory experience, open availability, and a strong commitment to customer service and food safety.

You will oversee daily operations, cash handling, scheduling, staff training, and compliance with company policies. This is a fast-paced retail environment within a premier museum and corporate dining program.

Qualifications

• Previous supervisory experience is required.
• Open availability is required.
• Strong customer service and safety focus.

Responsibilities

• Oversees daily operations of the retail department.
• Manages cash handling and daily/weekly/monthly reporting.
• Assists in menu planning and ordering using company programs.

Skills

Customer service

Cash handling

Team supervision

Scheduling

Training

Problem solving

Tools

Company programs

Job description

Select how often (in days) to receive an alert:

• We have an opening for a full time RETAIL SUPERVISOR position.
• Location: Harry Potter Shop - 676 North Michigan Avenue, Chicago, IL 60611. Note: online applications acceptedonly.
• Schedule: Full time; Days and hours may vary. Open availability is required. More details upon interview.
• Requirement: Previous supervisory experience is required.
• Fixed Pay Rate: $23.00 per hour.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards-Best Places to work This is R/A!

Job Summary

Summary: Ensures the proper assembly and service of foods. Maintains sanitation and safety of the department's service and utility areas. Supervises retail associates. Essential Functions and Responsibilities:

• Responsible for proper cash handling and completion of required daily, weekly and monthly reports, including weekly inventory, cash reports and production records.
• Responds to customer needs and requests; resolves customer concerns.
• Assists with menu planning and ordering using appropriate company programs and initiatives.
• Ensures that department is opened and closed per departmental security policies.
• Assists in the selection and orientation of associates; oversees associate training.
• Develops and posts associates' work schedules.
• Ensures associates' daily and weekly tasks are appropriately performed.
• Evaluates, mentors and disciplines associates according to departmental policy.
• Complies with federal, state, local and health department regulations; helps ensure compliance with company policies, procedures and practices involving food, personal safety and loss-prevention efforts.
• Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure the quality and safety of food supply.
• Identifies and uses cleaning chemicals following directions recommended by manufacturers and per MSDS/SDS sheets.
• Performs other duties as assigned.

Associates at RestaurantAssociates are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
• The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.