Retail Supervisor - Conrad Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Hilton as a Retail Supervisor at the Conrad Hotel in Orlando, where you will lead a retail team in delivering exceptional guest experiences. This full-time role includes various shifts and benefits such as competitive pay, medical insurance, and opportunities for career growth.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Debt-Free Education

401K plan with company match

Employee stock purchase program

Go Hilton travel program

Qualifications

• Demonstrated leadership and teamwork in previous roles.
• Passion for delivering exceptional guest experiences.
• Demonstrated integrity and ownership in decision making.

Responsibilities

• Assist and act in absence of the Director of Retail.
• Manage merchandise marketing and guest satisfaction.
• Train and evaluate retail staff.

Skills

Leadership

Customer Focus

Adaptability

Job description

As one of the most celebrated openings of 2024, be part of the legacy as a Retail Supervisor! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family. The newestConrad Hotel in Hilton’s luxury portfolio is now open in Orlando.

Inspired by nature and fashioned for adventure,Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Want to learn more? Hotel Website , Facebook , Instagram

• Classification:Full-Time
• Shift: Various – must be available to weekdays, weekends, and holidays.

• Pay Rate: The pay rate for this role is $24.00 per hour and is based on applicable and specialized experience and location.

Why join the Conrad brand?

The modern luxury concept empowers you to deliver:

• Personalized service with authenticity and passion
• Impactful experiences
• Creativity in our products and services

What will I be doing?

• Assists and acts in the absence of the Director of Retail to market and sell merchandise to guests and to ensure guest satisfaction and maximum profitability.
• Participates in buying, ordering, inspecting, pricing and displaying merchandise, conducting inventory, selecting and managing vendors, manages the financial processes of forecasting, budget budgeting, purchasing, payroll and inventory control.
• Performs duties of retail attendant, as needed.
• Trains, supervises, schedules and assists in evaluating staff.

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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