Retail Supervisor-CHILLICOTHE MALL

Bath & Body Works; Chillicothe (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor to join their vibrant team. In this role, you will partner with the Store Manager to lead a team of associates, ensuring exceptional customer experiences and driving sales growth. You will be responsible for training and motivating staff, setting daily goals, and maintaining operational excellence. This position offers a dynamic work environment where you can make a significant impact while enjoying a range of benefits, including tuition-free education and a generous merchandise discount. If you are passionate about retail and leadership, this opportunity is for you!

Benefits

Tuition-Free Education

40% Merchandise Discount

Free Products

DailyPay Access

Health Insurance Options

Paid Time Off

Mental Health Support

Competitive Compensation

Bonus Incentives

Family Benefits

Qualifications

• Proven experience in achieving sales targets and delivering excellent customer service.
• Ability to coach and motivate team members effectively.

Responsibilities

• Lead and train associates to improve sales and customer experience.
• Manage store operations and maintain policies and procedures.

Skills

Sales Results Delivery

Customer Communication

Coaching Skills

Retail Supervisory Experience

Education

High School Diploma or GED

Job description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

1. Responsible for leadership tasks as delegated by the store manager
2. Provide individual and team performance feedback and recommendations to managers
3. Train, coach, reward and motivate associates to improve selling and the customer experience
4. Reinforce selling expectations, performance, results and accountability with all associates
5. Lead and model selling and customer experience standards
6. Set the direction and goals for the day/shift when associates arrive for work
7. Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
8. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
9. Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
10. Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
11. Maintain policies and procedures

Qualifications

1. Proven experience delivering sales results
2. Ability to effectively communicate and foster a customer focused selling culture
3. Ability to provide effective, in the moment coaching to associates
4. Available for varied weekly shifts including weekend, closing and peak periods
5. Prior experience in a supervisory role, preferably in a retail setting

Education

1. High School Diploma or GED Certificate

Core Competencies

1. Lead with Curiosity & Humility
2. Build High Performing Teams for Today & Tomorrow
3. Influence & Inspire with Vision & Purpose
4. Observe, Engage & Connect
5. Strive to Achieve Operational Excellence
6. Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

1. On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
2. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
3. 40% merchandise discount and free product that encourages you to come back to your senses!
4. Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
5. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
6. Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

Visit bbwbenefits.com for more details.