Retail Supervisor

columbiasportswearcompany; Tannersville (Monroe County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401k plan with company match

Medical, dental, vision insurance

Employee discounts

EAP + counseling services

Generous time off program

Job summary

Columbia Sportswear Company is seeking a Store Leader to manage daily store operations and guide a team of associates in a dynamic retail environment. You will supervise staff, train and coach team members, and ensure proper procedures to maintain a high quality customer experience.

You will collaborate with the leadership team on policies, uphold standards, and drive profitability while maintaining a positive, professional store culture.

Qualifications

• High School Diploma or GED preferred.
• 2–5 years of experience in a leadership or store role.
• Experience operating a POS system and other in-store tech, plus phone.
• Strong communication and people-management skills.

Responsibilities

• Oversees day-to-day work of associate staff.
• Provide direction, training, and coaching for efficient operations.
• Supervise department, manage profitability through receiving, replenishing, and processing.
• Build store culture through teamwork and coaching; lead by example.
• Collaborate with store leadership on policies and standards.
• Maintain company standards and resolve issues.

Skills

Staff supervision

Effective communication

Coaching

POS operation

Education

High School Diploma or GED

Tools

POS system

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

HOW YOU'LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

• 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.