Retail Sales Supervisor

columbiasportswearcompany; Sunbury (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k plan + company match

Employee discounts

Wellness program

Job summary

Columbia Sportswear Company is seeking a Store Leadership Team member to guide operations across a designated area. You will supervise associate-level staff, train and coach team members, and help drive store profitability through effective receiving, replenishment, and processing.

Responsibilities include upholding store procedures, maintaining standards, and collaborating with leadership on policies. A flexible, customer-focused approach is essential in this active retail environment.

Qualifications

• No specific education required, but HS diploma or GED preferred.
• 2–5 years of experience in a similar role or specialization.
• Ability to operate a POS and other in-store computer systems; good communication.

Responsibilities

• Oversee day-to-day work of associate-level staff and guide operations.
• Train, coach, and supervise to ensure customer experience and store procedures.
• Oversee department profitability through receiving, replenishing, and processing.
• Foster store culture through teamwork, professional conduct, and leadership by example.
• Collaborate on policies, procedures, and standards for assigned areas.
• Ensure adherence to company standards and resolve issues as they arise.

Skills

POS system

Customer service

Team leadership

Education

High School Diploma or GED

Tools

POS systems

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

HOW YOU'LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

• 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.