Retail Supervisor

Columbia Sportswear Company; Santa Clara (CA); On-site; USD 56,859,000 - 76,118,000; Full time

Benefits offered by this job

Bonus program

Medical, dental, vision coverage with

Well-being plans

401(k) with company matching

Paid Time Off

Floating Holidays

Tuition assistance

Employee discounts on Columbia brands

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to join the Store Leadership Team in Santa Clara, CA. You will support the Store Manager, guide a diverse team, and provide on-floor leadership to drive sales and create a personalized customer experience.

Responsibilities include coaching associates, ensuring merchandising standards, and collaborating with leadership to execute policies while maintaining strong customer engagement.

Qualifications

• High school diploma or GED preferred.
• 2–5 years of experience in a supervisory/leadership role in retail.
• Experience operating POS systems and retail software tools.
• Strong communication and leadership abilities.

Responsibilities

• Provide training and in-the-moment coaching to ensure associates engage consumers and leverage loyalty programs.
• Support store leadership in merchandising execution and timely replenishment of the sales floor.
• Supervise assigned department to drive sales through product knowledge and visual merchandising.
• Collaborate with store leadership to ensure policy compliance and resolve issues.
• Foster a store culture of teamwork and high professional standards in line with Columbia Sportswear values.

Skills

Communication skills

Leadership

Team supervision

Retail sales

Education

High School Diploma or GED

Tools

POS systems

Retail software tools

Job description

WESTFEILD VALLEY FAIR LOCATION

Experience a comprehensive rewards package that includes a quarterly Bonus Program to award store performance, a Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching.

Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.

Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!

Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses.

Employees discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

About The Position

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As a Retail Supervisor, you will be a member of the Store Leadership Team and assist the Store Manager in the effective operation of the store. The supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales and ensure associates engage consumers to provide a personalized shopping experience.

How You’ll Make a Difference

• Provides training and in-the-moment coaching to ensure associates engage consumers, make product recommendations, and leverage product knowledge to influence buying decisions. Ensures associates connect consumers to company loyalty programs and solicit feedback through consumer surveys.


• Supports store leadership in the execution of merchandising directives; ensures timely replenishment of the sales floor and maintains high store standards for product presentation and store cleanliness.


• Supervises and oversees assigned department of responsibility. Drives department sales through deep understanding of consumer needs, product training, visual merchandising, and communication of product needs and challenges with store leadership.


• Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors.


• Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)


• 2-5 years of experience in position or specialization


• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.


• Ability to use judgment to identify and resolve day-to-day technical and operational problems.


• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.


• Occasionally it requires the ability to work in place.


• Ability to communicate clearly with others.


• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Hiring Range: $19.80 - $26.57

• Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.