Retail Supervisor

Columbia Sportswear; San Diego (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Product discounts

Store credit

Medical/dental/vision

401(k)

Retail Quarterly Bonus Plan

Job summary

prAna - La Jolla in La Jolla, CA is hiring a Retail Supervisor to support the leadership team in delivering excellent brand and customer experiences. The role covers daily operations, merchandising, education, back-of-house tasks, and marketing execution while opening and closing the store.

You will guide the team, maintain high standards, and foster a positive, inclusive environment. In this position you will lead the floor, drive sales, and ensure smooth operations with a customer-first

Qualifications

• Prior management experience required.
• Retail sales or customer service experience preferred, especially in specialty or outdoor categories.
• Enthusiasm for outdoor activities and the active California lifestyle.

Responsibilities

• Support store leadership by delivering strong brand and customer experiences, driving sales and maintaining a welcoming retail environment.
• Oversee daily operations including product management, merchandising, education, back-of-house tasks and marketing execution.
• Open and close the store, provide clear team direction, and uphold high operational standards.
• When the Store Manager or Assistant Store Manager is absent, lead the team and motivate staff.
• Model performance, give constructive feedback and promote a positive, inclusive workplace.

Skills

Management

Retail Sales

Customer Service

Outdoor Enthusiasm

Education

High school diploma

Job description

prAna - La Jolla

7851 Girard Avenue

La Jolla, Ca 92037

Life at prAna - Live the Experience

• Life/Work balance - We prioritize flexibility in work schedules because we believe that balance is essential.
• Generous product discounts on prAna and Columbia Sportswear brands: Columbia, Mountain Hardwear, and SOREL.
• Store credit for purchasing product.
• Medical, dental, and vision coverage are available.
• Participation in 401(K) programs.
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan.

About the Position

The Retail Supervisor supports the store leadership team by delivering strong brand and customer experiences, driving sales, and maintaining a welcoming retail environment. They manage daily operations, including product management, merchandising, education, back-of-house tasks, and marketing execution. They also open and close the store, provide clear team direction, and uphold high operational standards.

When the Store Manager or Assistant Store Manager is absent, the Retail Supervisor leads the team, ensures smooth operations, and motivates staff. They model excellent performance, give constructive feedback, and promote a positive, inclusive workplace.

How You'll Make a Difference

• Provide friendly, knowledgeable service and guide customers through an engaging shopping experience.
• Lead the sales floor, motivate the team, and support daily operations including merchandising, training, marketing execution, and inventory tasks.
• Model a customer-first mindset and offer clear, timely coaching to team members.
• Handle customer and staff concerns professionally and make informed decisions following prAna guidelines.
• Complete opening and closing duties, maintain safety and security standards, and help keep the store clean and organized.
• Build strong product knowledge and share it with customers.

You Have

• Prior management experience required.
• Retail sales or customer service experience preferred, especially in specialty or outdoor categories.
• Enthusiasm for outdoor activities and the active California lifestyle.
• High school diploma or equivalent.
• Must be 18 or older.
• Flexible availability to adapt to changing business needs and schedules.

Job Conditions

• Ability to move throughout the store, communicate with customers and coworkers, and occasionally remain stationary.
• Ability to lift or move up to 40 lbs.
• Reasonable accommodations available.
• Benefits include flexible scheduling, product discounts, store credit, medical/dental/vision options, 401(k), and eligibility for the Retail Quarterly Bonus Plan.
• All employees are expected to contribute to a respectful and inclusive workplace.

*This job description outlines the general scope and function of the position but may change based on business needs.

Our Commitment to Inclusion

At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristic protected by applicable law. prAna believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment is based on qualifications, merit, and business need.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Hiring Range: $19.80 - $26.57*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.