Retail Supervisor

Meijer Inc.; Michigan; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Waterford, MI is seeking a Retail Supervisor to plan, direct and supervise teams across departments to deliver exceptional customer service and sales.

You will manage staffing, training, performance, mentor team members, resolve conflicts, analyze store metrics, and uphold Meijer standards while promoting a safe, welcoming shopping environment. This role requires a high school diploma, 2–3 years of retail experience and at least 1 year in management, with opportunities for

Qualifications

• High school diploma or its equivalent.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotation through meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear direction.
• Demonstrated ability to resolve conflict by addressing root cause issues.
• Demonstrated ability to manage multiple tasks and analyze information to make informed decisions.
• Demonstrated ability to mentor team members across the organization.
• Successful completion of all required certifications.

Responsibilities

• Plan, direct and supervise team members in day-to-day operations within various departments of the store.
• Mentor and coach team members to ensure customer service and sales goals are exceeded.
• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning and career development; support promotion decisions.
• Documents disciplinary actions and helps manage performance while upholding company standards.
• Manage P&L, sales, and shrink; maintain store standards and product presentation.
• Model fast, friendly customer service and promote the Meijer Friendly Initiative.
• Ensure team is trained in all job aspects and completes required training.
• Spend time in-store communicating with customers and team members to ensure exceptional service.
• Promote a safe work environment and reliable attendance.
• Performs other duties as assigned.

Skills

Staff management

Customer service

Leadership

Financial analysis

Conflict resolution

Communication

Training & development

Education

High school diploma or equivalent

Job description

## Retail SupervisorApply: Waterford, MI: Full time: Posted Today: R000707860As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards*** Weekly pay* Scheduling flexibility* Paid parental leave* Paid education assistance* Team member discount* Development programs for advancement and career growthPlease review the job profile below and apply today!Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.**What You'll be Doing:*** Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.* Responsible for staffing, selection and hiring to achieve staffing needs.* Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.* Documents and applies disciplinary actions and makes recommendations concerning discharge.* Responsible for P&L, achieving sales and maintaining shrink for the department.* Models exceptional, fast and friendly customer service.* Communicates the Meijer Friendly Initiative in all team meetings and conversations.* Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.* Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.* Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.* Communicates the Meijer Friendly Initiative in all team meetings and conversations.* Promotes a safe work environment.* Reliable and consistent attendance required.* Performs other duties as assigned.**What You Bring with You (Qualifications):*** High school diploma or its equivalent required.* 2-3 years of related retail experience.* One year of management experience.* Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.* Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.* Demonstrated ability to resolve conflict and by addressing root cause issues.* Demonstrated ability to manage multiple tasks.* Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.* Demonstrated ability to lead an organization that practices working safely at all times* Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.* Successful completion of all required certifications.