Retail Supervisor

Creative Dining; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Creative Dining Services is seeking a Retail Supervisor to lead retail dining operations, ensuring high levels of client satisfaction and engagement. The role involves supervising sales activities, maintaining standards, and foster strong community relations. Ideal candidates will have retail experience and a ServSafe Certification.

Benefits

Competitive pay and bonus opportunities

Medical, dental, and vision insurance

401(k) with a company match

Paid time off

Qualifications

• Experience in retail sales is required.
• ServSafe Certification is necessary.
• A college degree is preferred.

Responsibilities

• Supervises retail sales activities and maintains comprehensive retail records.
• Ensures food presentation standards are met and coordinates marketing initiatives.
• Maintains good public relations and customer satisfaction.

Skills

Retail sales experience

Education

College degree preferred

Tools

ServSafe Certification

Job description

Creative Dining Services is looking for a Retail Supervisor. The Retail Supervisor maintains the retail dining services operation, works to ensure that the expectations of the client and Dining Services Director are met and/or exceeded, while responding to market trends and customer demands, producing desired outcomes in a fiscally responsible manner. Works professionally and cooperatively as a valued member of the dining services management team, assisting with any aspect of the dining services program necessary.

Core Responsibilities:

• Under the direction of the Dining Services Director, supervises and coordinates all retail sales activities in all operations
• Maintains an organized system of comprehensive retail record keeping
• Maintains established food presentation standards
• Participates with Food Committee meetings
• Plans for and implements corporate retail marketing initiatives, maintains complete records of special events and pace changers in the retail operation, providing marketing summaries to the CDShome office upon completion
• Maintains good public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction

The Ideal Candidate Will Have:

• Retail sales experience
• College degree preferred
• ServSafe Certification

We Offer:

• Competitivepay and bonus opportunities
• Medical,dental, and vision insurance
• 401(k) with a company match
• Paid timeoff
• And much, much more!

About Creative Dining Services

Creative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that’s fun, innovative, and focused on your community. Why? Because that’s how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!