Retail Supervisor

PUMA North America, Inc.; Fort Wayne, Gretna (IN, LA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated retail associate to enhance customer experiences and drive sales. In this dynamic role, you will be responsible for maintaining high standards of service while achieving sales and profitability goals. You will assist in developing a strong team through effective training and management strategies. This position requires a passion for customer service, strong communication skills, and the ability to thrive in a fast-paced retail environment. Join a vibrant team where your contributions will be valued and recognized!

Qualifications

• 1-2 years of experience in a customer service-oriented retail environment.
• Proven ability to exceed sales goals and present information to large groups.

Responsibilities

• Provide high standards of customer experience in the store.
• Assist in recruiting and training high-performing employees.

Skills

Customer Service

Sales Goals Achievement

Communication Skills

Team Player

Basic Computer Skills

Education

High School Diploma

Tools

MS Office

Job description

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
2. Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
3. Assist the Store Manager and Assistant Store Manager with recruiting, training, developing, and succession planning for high-performing, results-driven employees.
4. Manage payroll control and service-driven scheduling to maintain a highly profitable location while providing excellent customer service.
5. Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
6. Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
7. Maintain a safe, healthy, and compliant working and shopping environment.
8. Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

1. 1-2 years of experience in a customer service-oriented retail environment, preferably in apparel or footwear.
2. Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
3. Strong team player with excellent communication skills.
4. Quick learner with basic computer skills, including MS Office.
5. Ability to lift and carry up to 30 pounds regularly.

SPEED & SPIRIT are core values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let individual talent shine. Applying for a job at PUMA is easy: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all persons regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics. For more information, contact us at: [e-mail].