Retail Supervisor

Ambassador Bridge; Detroit (MI); On-site; USD 28,413 - 40,467; Part time

Job summary

A duty-free retail operator in Detroit seeks a Retail Supervisor for the night shift, offering up to $25 an hour. Responsibilities include coaching and developing store staff, ensuring legal compliance, and maintaining inventory. Candidates need previous retail supervisory experience and strong communication skills. A competitive, customer-focused professional is desired to enhance the shopping experience. This role offers opportunities for advancement within the company.

Qualifications

• Previous experience supervising in a retail environment.
• Strong verbal and written communication skills.
• Capability to solve problems and make decisions effectively.
• Organizational skills to manage multiple tasks.
• Willingness to be cross-trained in store positions.
• Ability to handle employee issues and customer complaints.
• Physical stamina to stand and move merchandise.
• Availability for holidays, nights, and weekends.
• Customer-centric mindset focused on service excellence.
• Competitive and career-oriented approach.

Responsibilities

• Coach, develop, and discipline store employees.
• Ensure compliance with store policies and legal requirements.
• Maintain store inventories to ensure product availability.
• Display store items and run promotions to boost profitability.
• Create and uphold a safe and clean environment for all.
• Establish rapport with customers to understand their needs.
• Deliver excellent customer service to every guest.

Skills

Retail supervising

Effective communication skills

Problem solving

Multi-tasking

Organizational skills

Employee relations

Customer service

Job description

Overview

NIGHT SHIFT UP TO $25 AN HOUR! Schedule: PT Sun-Tues 8p-8a

The duty-free store on the Ambassador Bridge Plaza is located in a secure U.S. customs environment and provides visiting guests with a unique shopping experience. Ambassador Duty Free stands out from other retail operations as we offer set schedules, competitive hourly rates, and outstanding bonus programs for our Retail Supervisors!

We are seeking individuals who are eager to advance within a company and deliver a World Class shopping experience to our customers. At Ambassador Duty Free Detroit, we pride ourselves in recognizing talent within our current staff and promoting from within.

Location: 3400 W Fort St, Detroit, MI 48216

Responsibilities

• Coaching, developing, counselling, and disciplining store employees.
• Enforcing store policies and procedures to ensure operations comply with legal requirements.
• Overseeing availability of merchandise by maintaining store inventories.
• Strategically displaying store items and running sales promotions to increase store profitability.
• Creating and maintaining a safe and clean work environment for employees and customers.
• Identifying current and future customer requirements by establishing rapport with customers.
• Ensuring each guest receives excellent customer service.

Qualifications

• Previous store supervising in a retail environment.
• Effective verbal and written communication skills.
• Problem solving, decision-making, and analytical skills.
• Excellent multi-tasking and organizational skills.
• Willingness to be cross trained in each position within the store to be able to assist when needed.
• Strong employee relations skills to handle employee issues and customer complaints.
• Physical ability to stand for extended periods of time and move merchandise if necessary.
• Ability to work holidays, nights and weekends.
• Desire to surround customer with excellence in service.
• A competitive and career-oriented mindset.