Retail Supervisor

PUMA North America, Inc.; California, Vacaville (MO, CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated retail associate to enhance customer experiences and drive sales in a dynamic store environment. This role involves collaborating with management to achieve profitability goals and ensure a high standard of service. Ideal candidates will have a background in customer service, particularly in apparel or footwear, and possess strong communication skills. Join a vibrant team that values performance and teamwork, and take the next step in your retail career with a company that prioritizes your growth and success.

Benefits

Medical benefits

Dental benefits

401k

Paid time off

Employee discounts

Qualifications

• 1-2 years' experience in a customer service-focused retail environment.
• Proven ability to exceed sales goals and present information effectively.

Responsibilities

• Provide high standards of customer experience in accordance with brand values.
• Assist in recruiting, training, and developing high-performing employees.

Skills

Customer service experience

Sales goal achievement

Communication skills

Basic computer skills

Tools

MS Office

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, and sales and service initiatives.
• Assist the Store Manager and Assistant Store Manager with recruiting, training, developing, and succession planning for high-performing, results-driven employees.
• Manage payroll and create service-oriented schedules to maintain profitability while delivering excellent customer service.
• Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

• 1-2 years' experience in a customer service-focused retail environment, preferably in apparel or footwear.
• Proven ability to exceed sales goals and reason through complex issues; capable of presenting information to large groups.
• Strong team player with excellent communication skills.
• Quick learner with basic computer skills, including MS Office programs.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

The base pay for this position ranges from $22.50 to $25.50 per hour, plus bonus and benefits (Medical/Dental/401k/PTO/Discounts). More information is available at PUMA Careers.

Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT embodies our core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU, inspiring performance, legacy, teamwork, and individual talent. Applying is easy: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics. For more information, contact: [e-mail].