Retail Supervisor

Red White and Blue Thrift; Berlin (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Red White and Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee daily sales floor operations. You will ensure top-notch customer service, maintain store standards, and help meet sales targets.

The role offers guidance and growth within a supportive team environment. You will supervise retail activities, coach team members, and ensure efficient cashier operations and floor management while collaborating on sales strategies to enhance the customer shopping

Qualifications

• Supervise and mentor retail team members.
• Ensure exceptional customer service and store standards.
• Oversee cashier operations and cash handling procedures.
• Manage day-to-day operations of the sales floor and stock levels.
• Collaborate with the Retail Manager to implement sales strategies and drive performance.

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards and efficient service.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching.
• Customer Service Excellence: Ensure exceptional customer service and resolve inquiries promptly.
• Inventory Management: Oversee inventory levels, pricing, and merchandising.
• Cashier Operations: Supervise cashier processes and cash handling under guidance.

Skills

Team leadership

Customer service

Cash handling

Inventory management

Sales strategies

Job description

Pay Range: $17.00 to $19.00 per hour

A continuación, se proporciona la descripción del puesto en español. La elegibilidad para el empleo se verifica a través de E-Verify

Employment eligibility is verified through E-Verify

Job Summary

As the Retail Supervisor at RWB Thrift, you will play a key role in supporting the Retail Manager and overseeing the day-to-day operations of the sales floor. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and achieve sales targets. This role is ideal for someone looking to advance their career in retail, with guidance and support provided by the Retail Manager. Your responsibilities will include supervising retail activities, coaching and developing team members, and ensuring efficient cashier operations and floor management. You will collaborate closely with the Retail Manager to enhance the customer shopping experience, implement sales strategies, and contribute to the overall success of our thrift store operations.

Key Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence: Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction.
• Inventory Management: Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets.
• Cashier Operations: Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager.
• Learning and Growth: Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager.
• Collaborative Leadership: Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute