Retail Store Worker

Goodwill Hawaii; Kaneohe (HI); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Hawaii is seeking a dedicated Retail Store Worker to join their team and contribute to the community. This role involves processing sales transactions, providing excellent customer service, and handling various responsibilities to ensure the store operates smoothly.

As a Retail Store Worker, you will greet customers, manage donations, and maintain store organization. The ideal candidate should be physically fit, capable of heavy lifting, and committed to Goodwill's mission of creating pathways to opportunity.

Qualifications

• Ability to stand and walk for extended periods.
• Experience in customer service roles.
• Ability to lift and move items up to 25 pounds.

Responsibilities

• Process sales transactions accurately.
• Maintain cleanliness and organization of the store.
• Assist customers with questions and concerns.
• Monitor for shoplifting and safety issues.
• Replenish stock and manage donated goods.

Skills

Customer service

Cash handling

Attention to detail

Physical stamina

Job description

At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.

So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!

SUMMARY

The Retail Store Worker represents Goodwill at the Goodwill retail stores by processing sales transactions and providing customer service. A Retail Store Worker is responsible for inspecting/sorting donations and using assigned standards to determine outcome of merchandise. A Retail Store Worker’s duties include cashiering, replenishment of stock, providing donation receipts, organization of donated goods, loading/unloading the truck, and custodial services for the premises and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.

• Use the cash register to complete sales and follow all company rules for handling money.
• Follow all steps for opening, using, and closing the register, including keeping it locked when not in use.
• Greet every customer, help them with questions, and tell them about sales or promotions.
• Watch for shoplifting or damage in the store and let a manager know if you see anything suspicious.
• Keep shelves neat and stocked, and help with rotating items based on color or date.
• Help with cleaning and other tasks around the store as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees are regularly required to:

• stand; walk; use hands to finger, handle, or feel;
• reach with hands and arms; and talk or hear.
• frequently lift and/or move up to 25 pounds
• occasionally maneuver wheeled containers weighing up to 300 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme heat.

Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and affirmative action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.