Retail Store Team Leader

Ocean State Job Lot of NH2012 LLC; Derry (NH); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligible

Comprehensive benefits package

Generous PTO

45 hour work week

Health & Wellness Programs

Advancement opportunities

Refer a friend/Referral

Job summary

Ocean State Job Lot (OSJL) is seeking a Store Team Leader to oversee a location's operations, people and profits. You will hire, develop and lead store associates, manage P&L, merchandising and adherence to policies, and drive customer satisfaction.

The role emphasizes strong leadership, staffing planning, and collaboration with district partners. OSJL offers competitive pay, comprehensive benefits, generous PTO, and opportunities for advancement in a fast-paced retail environment.

Qualifications

• Previous retail management experience or equivalent education/experience.
• Proficient in Google Workspace apps (Sites, Slides, Drive, Docs, Sheets).

Responsibilities

• Promote the store’s strategic vision and drive profits through effective leadership.
• Hire, lead and develop all store associates and manage staffing needs.
• Develop reporting store leaders for future opportunities.
• Ensure store presentation adheres to company standards (merchandising, maintenance, cleanliness).
• Coordinate with Buyers for proper ordering and communication.
• Follow operational, merchandising and visual policies and programs.
• Monitor customer service quality to meet expectations.
• Build a stable, knowledgeable store organization.
• Collaborate with Performance Support Manager, HRBP and District leadership.
• Manage freight flow, backroom organization and 24-hour freight turnaround.

Skills

Retail management experience

Google Workspace

Job description

The starting salary range is $65,000 - $72,000, based on qualifications and experience. We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a highly experienced individual's value.

Competitive salary, Bonus eligible, Comprehensive benefits package, Generous PTO, 45 hour work week, Health & Wellness Programs, Advancement opportunities and much MORE!

Company Overview:

Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 175 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

• 30% Associate Discount: Enjoy exclusive savings on our amazing products!
• Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
• Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
• Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
• Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
• Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury.
• Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Building Your Future & Beyond:

• Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
• Tuition Reimbursement: We invest in your growth and development by supporting your continuing education.
• Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
• 401K: Secure your financial future with our retirement savings plan.
• OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!

POSITION SUMMARY:

The Store Team Leader role is responsible for all leadership responsibilities at an assigned Ocean State Job Lot (OSJL) store location, including but not limited to hiring, development, store profit and loss reporting, merchandising, and executing operations in compliance with established policies and procedures. The Store Team Leader role leads and develops all associates in their team in line with the overall philosophy of the company, including store associates and the store leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promote the assigned store’s strategic vision as established by OSJL leaders and drive store profits through effective leadership strategies and techniques.
• Responsible for the hiring, leadership, and development of all store associates, as well as maintaining staffing needs while adhering to the base-scheduling program.
• Lead the development of reporting store leaders to increase capacity and succession for future leadership opportunities.
• Ensure store presentation is in compliance with company standards including but not limited to merchandising, maintenance, and cleanliness.
• Provide for proper ordering and communication to Buyers.
• Comply with company directives including operational, merchandising and visual policies, procedures, and programs.
• Monitor customer service to ensure the quality of service is commensurate with company and customer expectations.
• Develop and promote a stable, knowledgeable store organization.
• Maintain a close working relationship with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
• Responsible for the management of freight flow, backroom organization, and 24-hour freight turnaround.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Previous retail management experience, or equivalent combination of education and experience is preferred.
• Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).

ATTRIBUTES:

• Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
• Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company. You commit time, focus, and energy to develop future OSJL leaders by motivating them around a common purpose and vision.
• Self-motivated: You can work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Leadership: You are a leader and exhibit that in your everyday work. You pride yourself on developing future leaders. You have direct experience managing others and have been responsible for supporting their performance.

WORK ENVIRONMENT:

• Work primarily in a climate controlled environment with minimal safety/health hazard potential.
• Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks are required throughout the shift.
• The conditions for performing all job functions will change according to the constraints of an individual store location. These will include a sales area, a stockroom/receiving area and a separate operations/office area, all of which may have varying conditions such as temperature, dust levels, and overall accessibility.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.