Retail Store Team Leader

Ocean State Job Lot; Brockton (MA); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligible

Comprehensive benefits package

Generous PTO

45 hour work week

Health & Wellness Programs

Advancement opportunities

Job summary

Ocean State Job Lot in Brockton, MA is seeking a Store Team Leader to oversee daily operations, drive store profitability, and lead a team of associates in alignment with company policies. You will hire, develop, and manage staff, monitor merchandising, scheduling, and customer service, and report on store performance.

The role emphasizes leadership, communication, and strategic planning, with a competitive starting pay and a comprehensive benefits package, including generous PTO and advancement

Qualifications

• Previous retail management experience preferred.
• Proficient in Google platform (Sites, Slides, Drive, Docs, Sheets).

Responsibilities

• Promote the store's strategic vision and drive profits through leadership.
• Hire, lead and develop all store associates and manage staffing needs.
• Lead development of store leaders for succession and capacity.
• Ensure store standards in merchandising, maintenance and cleanliness.
• Monitor customer service quality and communication with Buyers.

Skills

Leadership

Communication

Staff development

Tools

Google Workspace

Job description

The starting pay range for this position is $70,000 - $77,000 and is based on experience. We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a highly experienced individual's value.

Competitive salary, Bonus eligible, Comprehensive benefits package, Generous PTO, 45 hour work week, Health & Wellness Programs, Advancement opportunities and much MORE!

POSITION SUMMARY:

The Store Team Leader role is responsible for all leadership responsibilities at an assigned Ocean State Job Lot (OSJL) store location, including but not limited to hiring, development, store profit and loss reporting, merchandising, and executing operations in compliance with established policies and procedures. The Store Team Leader role leads and develops all associates in their team in line with the overall philosophy of the company, including store associates and the store leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promote the assigned store's strategic vision as established by OSJL leaders and drive store profits through effective leadership strategies and techniques.
• Responsible for the hiring, leadership, and development of all store associates, as well as maintaining staffing needs while adhering to the base-scheduling program.
• Lead the development of reporting store leaders to increase capacity and succession for future leadership opportunities.
• Ensure store presentation is in compliance with company standards including but not limited to merchandising, maintenance, and cleanliness.
• Provide for proper ordering and communication to Buyers.
• Comply with company directives including operational, merchandising and visual policies, procedures, and programs.
• Monitor customer service to ensure the quality of service is commensurate with company and customer expectations.
• Develop and promote a stable, knowledgeable store organization.
• Maintain a close working relationship with the designated Performance Support Manager, Human Resources Business Partner, District Asset Protection Manager, and District Team Leader.
• Responsible for the management of freight flow, backroom organization, and 24-hour freight turnaround.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Previous retail management experience, or equivalent combination of education and experience is preferred.
• Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets).

ATTRIBUTES:

• Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
• Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company. You commit time, focus, and energy to develop future OSJL leaders by motivating them around a common purpose and vision.
• Self-motivated: You can work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Leadership: You are a leader and exhibit that in your everyday work. You pride yourself on developing future leaders. You have direct experience managing others and have been responsible for supporting their performance.

WORK ENVIRONMENT:

• Work primarily in a climate controlled environment with minimal safety/health hazard potential.
• Long periods of remaining stationary, moving, and positioning oneself to complete assigned tasks are required throughout the shift.
• The conditions for performing all job functions will change according to the constraints of an individual store location. These will include a sales area, a stockroom/receiving area and a separate operations/office area, all of which may have varying conditions such as temperature, dust levels, and overall accessibility.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.