Retail Store Team Lead: Operations & Service

Socket.dev; Cornelius (OR); On-site; USD 38,000 - 60,000; Full time

Job summary

Socket.dev is seeking an Assistant Store Manager to join our dynamic retail team. You will support the store's operations, motivate sales associates, and ensure excellent customer service in a fast-paced environment.

This role offers leadership development opportunities, oversight of daily operations, and collaboration across visual merchandising, inventory, and staff scheduling. A high school diploma is required, with additional retail management education a plus.

Qualifications

• Proven experience in supervisory roles within retail.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Basic proficiency in retail management software and MS Office.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent; additional education or certifications in retail or business management are a plus.

Responsibilities

• Assist the Store Manager in overseeing daily store operations to ensure smooth and efficient functioning.
• Lead and motivate sales associates to achieve sales targets and deliver outstanding customer service.
• Maintain visual merchandising standards to enhance the shopping experience.
• Manage inventory levels, stock replenishment, and loss prevention measures.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Support staff scheduling, training, and development initiatives.
• Ensure compliance with company policies, health and safety regulations, and operational procedures.

Skills

Retail management

Leadership

Communication

Team management

Customer service

Multitasking

Flexibility

Education

High school diploma

Tools

Retail management software

MS Office

Job description

Socket.dev is seeking an Assistant Store Manager to join our dynamic retail team. You will support the store's operations, motivate sales associates, and ensure excellent customer service in a fast-paced environment.

This role offers leadership development opportunities, oversight of daily operations, and collaboration across visual merchandising, inventory, and staff scheduling. A high school diploma is required, with additional retail management education a plus.