Retail Store Supervisor - Winter 26.27

Alterra Mountain Company; West Virginia; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Free skiing and snowboard privileges

401k plan

Employee discounts

Staff housing

Job summary

Snowshoe is seeking a Store Supervisor for the winter season. You will lead the sales team, ensure excellent customer service, and enforce policies and procedures while coordinating with a dedicated team to deliver a seamless shopping experience.

The role starts late November/early December, includes on-mountain housing, and offers medical benefits, ski privileges, 401k, and staff discounts. Prior retail leadership and basic computer skills preferred.

Qualifications

• 6 months in a position involving sales, hospitality, or training of others.
• 1 year in a retail operation is preferred.
• Basic computer skills required.

Responsibilities

• Provide excellent customer service through greeting, phone handling, and efficient POS transactions.
• Foster a positive team environment and enforce operational procedures, including opening/closing and daily duties.
• Communicate effectively with written and verbal instructions, resolve conflicts, and share relevant information.
• Assist with inventory management, including cycle counts, merchandise handling, and monitoring shrinkage.
• Support staff with POS transactions, housekeeping, and merchandising.
• Ensure store quality through restocking and proper product merchandising.
• Maintain a safe work environment by adhering to safety procedures and completing weekly training.

Skills

Sales experience

Hospitality experience

Training others

Education

High School Diploma or GED

Job description

## Retail Store Supervisor - Winter 26.27Applylocations: Snowshoe, WVposted on: Posted 2 Days Agojob requisition id: JR133913Seasonal# **Work, Play, Get Paid, and Enjoy the Perks!*** ## **Housing: Affordable on-mountain employee housing available for rent**.* Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209* Pay: $15.75 per hour* Start Date: The end of November and beginning of December with positions available throughout the season.* Seasonal: Seasonal work involves temporary employment tied to specific times of the year.* Schedule: May require working early mornings, evenings, weekends, and holidays# **Employee Perks:*** Medical Benefits – Minimal Essentials Coverage available* Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!* 401k plan available to any employee over the age of 18* Discounted Friends and Family Lift Ticket Vouchers* 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)* 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)* Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!# **Why Work with Us?*** As a Supervisor, you’ll lead our sales team, ensuring excellent customer service and adherence to policies and procedures. Collaborate with a dedicated team to drive outstanding customer satisfaction and create a seamless shopping experience. If you’re passionate about retail leadership and customer service, we want to hear from you!# **Job Responsibilities:*** Provide excellent customer service through greeting, phone handling, and efficient POS transactions.* Foster a positive team environment and enforce operational procedures, including opening/closing and daily duties.* Communicate effectively with written and verbal instructions, resolve conflicts, and share relevant information.* Assist with inventory management, including cycle counts, merchandise handling, and monitoring shrinkage.* Support staff with POS transactions, housekeeping, and merchandising.* Ensure store quality through restocking and proper product merchandising.* Maintain a safe work environment by adhering to safety procedures and completing weekly training.# **Education:*** High School Diploma or GED# **Preferred Experience:*** 6 months in a position involving sales, hospitality, or training of others.* 1 year in a retail operation is preferred.* Basic computer skills are required to complete necessary daily tasks.### ***All Information above is subject to change at any time.***### ***To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.***### ***Snowshoe is an equal opportunity employer.***