Retail Store Supervisor: Lead Service & Growth

Levi Strauss & Co.; Los Angeles (CA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Paid volunteer hours

Employee discount 50%

401k match up to 6%

Tuition/charity matching up to $2000

Job summary

Levi Strauss & Co. in Los Angeles is seeking a capable retail leader to manage store operations as a manager on duty, handle cash and merchandise processes, and coach the team to deliver exceptional service. You will resolve customer concerns and partner with leadership on elevated issues.

The role emphasizes a positive, inclusive work environment, flexible scheduling, and active community engagement to strengthen brand presence in LA.

Qualifications

• Progressive retail leadership experience and proven skills in supervising, coaching and training.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Must lift up to 40 pounds.
• Reliable transportation to and from work.
• High school diploma or GED preferred.

Responsibilities

• Drive process adoption, opening and closing the store as a manager on duty.
• Support resolution of customer concerns with a positive outcome.
• Supervise the store team in the absence of another manager and coach selling culture.
• Collaborate with Store Manager or ASM on elevated consumer issues.
• Build community connections through events and brand engagement.

Skills

Retail leadership

Customer service

Coaching & training

Flexible schedule

Team supervision

Education

High school diploma or GED

Job description

Levi Strauss & Co. in Los Angeles is seeking a capable retail leader to manage store operations as a manager on duty, handle cash and merchandise processes, and coach the team to deliver exceptional service. You will resolve customer concerns and partner with leadership on elevated issues.

The role emphasizes a positive, inclusive work environment, flexible scheduling, and active community engagement to strengthen brand presence in LA.