Retail Store Supervisor: Lead Sales & Customer Experience

Aéropostale; Town of Riverhead (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Aéropostale is seeking a Supervisor in New York to support the management team, drive sales, and keep the store visually appealing. You’ll lead and develop managers and associates, energize the team, and ensure outstanding customer experiences daily.

You will demonstrate product knowledge, perform POS duties, and uphold merchandising and operations standards while modeling our values of respect, integrity, teamwork and inclusivity. Travel to other locations may be required.

Qualifications

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Leadership

Customer service

Sales focus

Job description

Aéropostale is seeking a Supervisor in New York to support the management team, drive sales, and keep the store visually appealing. You’ll lead and develop managers and associates, energize the team, and ensure outstanding customer experiences daily.

You will demonstrate product knowledge, perform POS duties, and uphold merchandising and operations standards while modeling our values of respect, integrity, teamwork and inclusivity. Travel to other locations may be required.