Retail Store Sales Associate - Chicago Market

Blick Art Materials; Chicago (IL); On-site; USD 23,556 - 23,832; Part time

Benefits offered by this job

401(k) & Profit Sharing Plan

Incentive Bonus Plans

Paid Time Off

Employee Discount

Job summary

Blick Art Materials is looking for a Retail Store Sales Associate in Chicago, IL, to provide exceptional customer service and assist in various store operations. The ideal candidate will maintain knowledge of art supplies and merchandising standards while ensuring a positive shopping experience.

The role requires flexible availability, with hours averaging 15-25 per week. Benefits include 401(k), paid time off, and an employee discount.

Qualifications

• Ability to work independently and as part of a team.
• Excellent customer support and service skills.
• Familiarity with traditional fine art supplies is preferred.

Responsibilities

• Deliver superior customer service combining sales and product knowledge.
• Assist customers at the Custom Services desk and take orders.
• Maintain store layout and visual standards as directed.

Skills

Customer service

Communication skills

Knowledge of fine art mediums

Education

High School Graduate or equivalent

Job description

About the Role

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, this Retail Store Sales Associate will assist the team in fulfilling Blick’s commitment to our customers, the arts, and our local communities. The associate maintains outstanding customer service, generates revenue through product knowledge, housekeeping, merchandising, sign‑pricing, POS operations, and loss prevention in adherence to all company policies and procedures.

Responsibilities

• Consistently deliver superior customer service by combining sales, product knowledge, and other skill training to meet or exceed customer expectations.
• Complete training programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
• Provide customer service at the Custom Services desk, including making appointments, consulting on projects, taking orders, and delivering completed orders in store.
• Display an energetic and positive attitude in all customer interactions.
• Assist in the coordination of merchandise set‑ups; apply visual standards and techniques; implement and maintain store layout as set forth by management.
• Follow directions and prioritize tasks to meet deadlines with minimal supervision.
• Report low stock levels, inventory discrepancies, and customer product requests to management as required.

General Requirements

• Ability to work independently and in a team environment.
• Excellent communication skills.
• Working knowledge of traditional fine art mediums preferred (paint, markers, pencils, printmaking materials, clay, paper, etc.).

Scheduling Requirements

• Availability for flexible schedules including day/evening shifts, weekends, and holidays as required.
• Regular attendance in accordance with the retail attendance policy.
• Average of 15–25 hours per week based on availability and business needs.

Competencies

• Elevates Service Standards
• Leadership
• Champions Core Values
• People
• Operations

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

• Lifting and carrying up to 50 pounds with appropriate lifting techniques and safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

Minimal local travel may be required.

Qualifications

• High School Graduate or equivalent.

Pay Rate

$17.10 – $17.30 per hour + sales incentives.

Benefits

• 401(k) & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount