Retail Store Sales Associate

Blick Art Materials; Milwaukee (WI); On-site; USD 18,597 - 19,286; Full time

Benefits offered by this job

401(k) & Profit Sharing Plan

Incentive Bonus Plans

Paid Time Off

Employee Discount

Job summary

Blick Art Materials is seeking a Retail Store Sales Associate to deliver excellent customer service, share product knowledge, and support store operations including merchandising, pricing, POS, and loss prevention.

You will collaborate with the team to assist customers, coordinate merchandise displays, and uphold Blick’s standards while contributing to community engagement. Flexible scheduling and employee discounts are available.

Qualifications

• High School Diploma or equivalent.
• Excellent communication skills.
• Ability to work independently and in a team.
• Working knowledge of traditional fine art mediums (paints, markers, pencils, printmaking materials, clay, papers, etc.).

Responsibilities

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Provides customer service at the Custom Services desk including appointments, consultations, and delivering completed Custom Services orders.
• Displays an energetic and positive attitude with all customer interactions.
• Assists in merchandising, knows visual standards, and helps maintain the store as directed by management.
• Follows directions and prioritizes tasks to meet deadlines with minimal supervision.
• Reports low stock levels, inventory discrepancies, and customer product requests to management as needed.

Skills

Customer service

Teamwork

Communication

Art materials knowledge

Education

High School Diploma

Job description

Role Overview

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue through helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures.

Responsibilities

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
• Provides customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking Custom Services orders, and delivering completed Custom Services orders in store.
• Displays an energetic and positive attitude with all customer interactions.
• Assists in the coordination of merchandise set‑ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
• Follows directions and prioritizes tasks to meet deadlines assigned with minimal supervision.
• Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

Essential Qualifications

• Ability to work both independently and in a team environment.
• Excellent communication skills.
• Working knowledge of a variety of traditional fine art mediums (paints, markers, pencils, printmaking materials, clay, papers, etc.).

Scheduling Requirements

• Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
• Regular attendance in accordance with the retail attendance policy.
• Associates in this role are scheduled an average of 15–25 hours per week based on availability and the needs of the business.

Competencies

• Elevates service standards.
• Leadership.
• Champions core values.
• People orientation.
• Operations knowledge.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

• Must be able to lift and carry 50 pounds while using appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

Minimal travel in the local area may be required.

Qualifications

High School Graduate or equivalent.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate

$13.50 – $14.00 per hour + Sales Incentives.

Benefits

• 401(k) & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount