Retail Store Replenishment Manager

Michaels Stores; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retailer seeks a Store Manager in Louisville, KY to ensure optimal store operations and an exceptional shopping experience. The role requires strong leadership skills, experience in retail merchandising, and the ability to manage store KPIs effectively. Join Michaels to inspire creativity while benefiting from a supportive work environment.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Preferably have retail merchandising and customer service experience.
• Demonstrates leadership competencies.

Responsibilities

• Lead and manage store operations to ensure compliance with SOPs.
• Help customers find products and deliver excellent service.
• Assist with training and onboarding new team members.

Skills

Retail merchandising

Customer service

Leadership

Inventory management

Job description

Store - LOUISVILLE-HURSTBOURNE, KY

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well-merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

1. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
2. Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPIs and manage your team to achieve their role KPIs.
3. Manage, execute, and support the planogram process (POGs) to standard.
4. Manage, execute, and support the AD set processes.
5. Manage and execute shrink and safety programs.
6. Serve as Manager on Duty (MOD).
7. Maintain seasonal sets and the feature space to our visual merchandising standards.
8. Assist with interviewing, onboarding, coaching, observing, and training of new team members; support talent development activities; participate in performance management activities of your team; utilize leadership competencies for continued self-development.
9. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
10. Acknowledge customers, help locate products, and provide solutions.
11. Assist with Omni-channel processes.
12. Cross-trained in Custom Framing selling and production.

Other duties as assigned

Preferred Special Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Physical Requirements

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these functions of your job, please contact your supervisor for accommodations.

Work Environment

• Public retail store setting serving customers; climate-controlled areas; some outdoor work for tasks like retrieving shopping carts or unloading trucks; work hours include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in North America and online at Michaels.com and Michaels.ca. The company also owns Artistree and MakerPlace by Michaels. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

We prioritize team wellbeing with benefits like health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer committed to inclusion and providing reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for accommodations.