Retail Store Ops Lead — Growth & Efficiency

Academy Sports and Outdoors; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Academy Sports + Outdoors is seeking an Operations Manager to lead store teams, optimize daily operations, and ensure a superior customer experience on the sales floor. You will partner with store leaders to plan priorities, coach staff, and respond quickly to changing business needs.

The role requires a Bachelor’s degree in a related field with at least 3 years’ leadership experience, strong business acumen, and the ability to manage multiple departments up to 40 team members while driving

Qualifications

• Bachelor's degree in a related field preferred.
• Minimum 3 years in leadership or management roles.
• Experience leading departments of up to 40 team members toward sales targets.

Responsibilities

• Lead store departments, drive operational excellence and a strong store experience.
• Coach team members, plan priorities, and respond quickly to business needs.
• Translate store strategy into on‑the‑floor actions and optimize inventory flow.
• Collaborate with store leaders to ensure safety, compliance, and performance metrics.

Skills

Leadership

Retail Operations

Customer Service

Workforce Management

Driving Results

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Inventory systems

Payroll systems

Order processing

Job description

Academy Sports + Outdoors is seeking an Operations Manager to lead store teams, optimize daily operations, and ensure a superior customer experience on the sales floor. You will partner with store leaders to plan priorities, coach staff, and respond quickly to changing business needs.

The role requires a Bachelor’s degree in a related field with at least 3 years’ leadership experience, strong business acumen, and the ability to manage multiple departments up to 40 team members while driving