Retail Store Operations Lead

Hibbett; Milledgeville (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Milledgeville, GA is hiring an Assistant Manager for the Operations department. The role supports the Store Manager, oversees daily store activities, and ensures outstanding customer service while promoting merchandise.

You will assist in training staff, manage scheduling, inventory, and store procedures, and be prepared to step in as acting Store Manager when needed. This hourly position requires a customer‑focused, detail‑oriented team player.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and ability to multitask.
• Team-player focused on outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service per manuals and policies.
• Provide extraordinary customer service and assist customers during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all company policies and procedures as listed in operation manuals.
• Protect assets and financial information; alert management to fraud risks.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Job description

Hibbett Retail, Inc. in Milledgeville, GA is hiring an Assistant Manager for the Operations department. The role supports the Store Manager, oversees daily store activities, and ensures outstanding customer service while promoting merchandise.

You will assist in training staff, manage scheduling, inventory, and store procedures, and be prepared to step in as acting Store Manager when needed. This hourly position requires a customer‑focused, detail‑oriented team player.