Retail Store Manager (Wichita Falls, TX- Store# 51214)

Delek US; Wichita Falls (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead a team in ensuring exceptional customer service and maximizing store profitability. This role requires a passion for sales and the ability to thrive in a fast-paced environment. You will manage store operations, develop KPIs, and recruit and mentor staff while fostering a positive work culture. If you are a strategic thinker with strong leadership skills and a commitment to operational excellence, this opportunity offers a rewarding career journey in the retail sector.

Qualifications

• 1+ years of leadership experience preferred.
• 2+ years of experience in a retail environment required.

Responsibilities

• Manage retail store operations and lead a team.
• Ensure exceptional customer service and maximize profitability.
• Monitor inventory levels and conduct stock checks.

Skills

Active listening skills

Multitasking and prioritization skills

Operational excellence

Effective time management

Customer service techniques

Education

Leadership experience

Retail experience

Valid driver’s license

Job description

Retail Store Manager (Wichita Falls, TX- Store# 51214)

Join us as a Retail Store Manager (Wichita Falls, TX- Store# 51214) at Delek US.

Job Summary

Please note that the Delek Retail division sold its stores to OXXO, the largest convenience store retailer in Latin America. We invite you to participate in the recruitment process where your profile and experience fit. However, it is important to know that you will be hired under Delek systems, which operate on behalf of OXXO USA, and you will be part of their team.

Are you a dynamic leader passionate about customer service and sales? Do you thrive in a fast-paced environment? If so, this is the perfect opportunity for you! As a Retail Store Manager, you will ensure exceptional customer service and maximize store profitability. Your leadership and strategic thinking will make a real impact, offering a rewarding career journey.

Your responsibilities include managing the successful operation of a retail store, leading a team, and ensuring sales and operational excellence.

Education and Experience

• An equivalent combination of education and experience may be considered in lieu of formal education requirements.
• One or more years of leadership experience (preferred).
• Two or more years of experience in a retail environment (required).
• Valid driver’s license (required).

Job Requirements

• Active listening skills.
• Ability to demonstrate ongoing value.
• Initiative-taking ability.
• Multitasking and prioritization skills.
• Operational excellence.
• Effective time management.
• Maximize store merchandise and fuel sales, achieve budget expectations.
• Teach and model customer service and suggestive selling techniques.
• Communicate sales and profitability goals, provide feedback to staff.
• Meet and exceed sales volumes and store budget.
• Reliable communication methods.
• Develop weekly KPIs and goals.
• Manage employees and adhere to company policies.
• Ensure all hours of operation are covered, including hiring and staffing.
• Monitor inventory levels, conduct stock checks, coordinate with suppliers.
• Maintain store cleanliness and provide excellent customer service.
• Manage store financials.
• Collaborate with District and other Store Managers to share best practices.
• Recruit, train, and mentor staff, fostering a positive work environment and ongoing development.

Core Competencies

• Change Agility: Adapts to organizational changes to improve effectiveness and safety.
• Collaboration: Partners effectively across the organization to achieve goals.
• Decision Making: Chooses actions to reduce risk and optimize outcomes.
• Drive For Results: Strives to meet challenging performance objectives.
• Team Building: Builds trust, fosters openness, and motivates a strong team.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Oil and Gas