Retail Store Manager WAUKEGAN | N Lewis Ave Spanish Speaking Preferred

Arch Telecom; Waukegan (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading telecommunications company as a Retail Store Manager in Waukegan. You will lead a dynamic team, focus on customer service, and drive sales while fostering a positive store environment. This role requires strong leadership and communication skills, along with prior wireless sales experience. Enjoy benefits like an Employee Stock Ownership Program and career advancement opportunities.

Benefits

Employee Stock Ownership Program (ESOP)

Competitive salary and bonuses

Automatic raises upon reaching milestones

Career advancement opportunities

Health benefits for full-time employees

Qualifications

• Prior wireless sales experience is required.
• Effective in operational, financial, and performance management.

Responsibilities

• Lead by example, guiding your team to excel in customer service and sales.
• Ensure store meets or exceeds sales goals, managing all store functions.
• Assist customers in their shopping journey, both online and in-store.

Skills

Leadership

Communication

Customer Service

Education

High school diploma or GED

Job description

Retail Store Manager WAUKEGAN | N Lewis Ave Spanish Speaking Preferred

Join us to apply for the Retail Store Manager WAUKEGAN | N Lewis Ave Spanish Speaking Preferred role at Arch Telecom.

Job Description

The Retail Store Manager (RSM) leads a retail team to bring the brand to life, embodying Arch Telecom’s Core Values. As a brand ambassador, the RSM creates energy around our products and services, thriving in a fast-paced environment focused on customer needs. They build meaningful connections with customers, uncover needs, and passionately educate, demonstrate, and recommend device and service solutions.

Key Responsibilities

• Lead by example, guiding your team to excel in customer service and sales.
• Assist customers in their shopping journey, both online and in-store.
• Explore individual customer needs and demonstrate the latest technology.
• Ensure store meets or exceeds sales goals, managing all store functions.
• Sell personalized solutions, including accessories and IoT devices.
• Utilize digital tools to enhance customer interactions and onboarding.
• Complete training on store experience, systems, and processes.
• Partner with cross-channel teams to optimize customer experience and generate leads.

Ideal Candidate

• Demonstrates leadership and a competitive drive.
• Willing to lead, share best practices, and resolve issues.
• Effective in operational, financial, and performance management.
• Excellent communication skills.
• Prior wireless sales experience is required.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive salary and bonuses
• Automatic raises upon reaching milestones
• Career advancement opportunities
• Health benefits for full-time employees

Minimum Requirements

• At least 18 years old
• Wireless sales experience
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs
• Reliable transportation
• Full-time availability (45 hours/week)

Arch Telecom values diversity and inclusion, welcoming everyone to join our team. Apply now at www.archtelecom.net or contact us at [e-mail].