Retail Store Manager | St. Louis Galleria

Lovisa; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Birthday Leave

Team discounts

Training and certification

Recognition programs

Collaborative team environment

Job summary

Lovisa in Richmond, VA is hiring a Store Manager to lead daily operations, coach a high-performing team, and deliver an exceptional customer experience.

You will drive sales, manage visual merchandising, recruit and develop staff, and ensure store goals and KPIs are met. Lovisa offers career growth, team discounts, and comprehensive training in a fast-paced, fashion-forward environment.

Responsibilities

• Lead, coach, and develop a high-performing team
• Deliver exceptional customer experiences that drive loyalty and sales
• Achieve and exceed sales goals and KPIs
• Recruit, train, and retain top talent
• Manage daily store operations and maintain operational excellence
• Drive visual merchandising standards and showcase the latest trends
• Foster a positive, inclusive, and engaging team culture
• Support succession planning and team development

Job description

Store Manager | Lovisa

Lead. Inspire. Grow Your Career with Lovisa.

Are you a passionate retail leader who loves fashion, thrives in a fast-paced environment, and knows how to bring out the best in a team? At Lovisa , we're looking for a Store Manager who is ready to drive results, inspire people, and create an exceptional customer experience every day.

This is your opportunity to join a global fashion brand, build a high-performing team, and take the next step in your leadership journey.

Why Lovisa?

Lovisa is a global fashion-forward jewellery brand that's all about making trends accessible, affordable, and fun. With over 150 new styles arriving every week , there's always something new to discover and share with our customers.

As we continue to grow around the world, we're creating exciting opportunities for leaders who are ready to make an impact and grow their careers with us.

What's in It for You?

Career growth opportunities with a globally expanding brand

Paid Birthday Leave to celebrate your special day

Generous team member discounts on the latest jewellery trends

Recognition programs, competitions, and performance incentives

Comprehensive training and development, including piercing certification

A fun, supportive, and collaborative team environment

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What You'll Do

As Store Manager, you'll lead all aspects of the business while creating an inspiring environment for both your team and customers.

Key Responsibilities

• Lead, coach, and develop a high-performing team
• Deliver exceptional customer experiences that drive loyalty and sales
• Achieve and exceed sales goals and KPIs
• Recruit, train, and retain top talent
• Manage daily store operations and maintain operational excellence
• Drive visual merchandising standards and showcase the latest trends
• Foster a positive, inclusive, and engaging team culture
• Support succession planning and team development

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What We're Looking For

You Bring:

• Previous retail leadership experience as a Store Manager, Assistant Store Manager, or similar role
• A passion for fashion, styling, and customer service
• Strong coaching and people-development skills
• The ability to motivate teams and create a positive store culture
• Confidence in driving performance, achieving targets, and managing store operations
• Excellent communication, organizational, and problem-solving skills
• A results-driven mindset and a hands-on leadership approach

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