Retail Store Manager (Non Driving Role) - Relocation Available

Charter Communications; Strongsville (OH); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead a team in a fast-paced retail environment. This role involves inspiring and developing sales representatives, ensuring exceptional customer service, and achieving operational metrics. The company offers a supportive culture with opportunities for career growth and rewards for performance. If you have a passion for sales and customer service, and enjoy coaching others to success, this is the perfect opportunity for you to make a positive impact in your community.

Benefits

Competitive Pay

Generous Commissions

Career Development Opportunities

Supportive Teams

Comprehensive Pay and Benefits Package

Qualifications

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of software programs including Excel, Word, and PowerPoint.

Responsibilities

• Inspire and develop a high-performing sales team.
• Build positive customer relationships to ensure store success.

Skills

Sales Experience

Customer Service

Coaching

Communication

Technical Skills (Excel, Word, PowerPoint)

Education

Bachelor's Degree or Equivalent Work Experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, Mobile, TV, and Voice.

As a Retail Store Manager, you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high-performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience
  • Working inside a retail store environment
  • High level of comfort with personal technology
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods.
• Schedule: Travel and flexibility to support store hours as needed.

Preferred Qualifications

• Education: Bachelor's Degree or equivalent work experience
• Management experience: 1+ years
• Telecommunications/wireless experience: 1-3 years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they advance within the company.
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and incentives.
• Supportive Teams: Be part of a community that offers networking and growth opportunities and supports your success.
• Total Rewards: We invest in you both at work and in life.

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Here, employees don't just have jobs; they build careers. We offer a comprehensive pay and benefits package that rewards contributions, supports well-being, and adds value at every life stage.

A qualified applicant's criminal history, if any, will be considered in accordance with applicable laws and ordinances.

Get to Know Us

Charter Communications, known in the U.S. through our Spectrum brands—including Spectrum Internet, TV, Mobile, Voice, Spectrum Networks, Spectrum Business, and Spectrum Reach—serves over 31 million customers across 41 states with 95,000 employees. Watch this video to learn more.

Who You Are Matters Here

We are committed to fostering a diverse workforce that reflects our communities and provides equal employment opportunities, including for individuals with disabilities and veterans. Learn more about our inclusive culture.