Retail Store Manager (Non Driving Role) - Relocation Available

Charter Communications; Elyria (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Retail Store Manager to empower a team and drive sales success in a dynamic retail environment. The ideal candidate will have a strong background in sales and customer service, with a passion for coaching and developing team members. This role offers competitive pay, career growth opportunities, and a supportive team culture.

Benefits

Competitive Pay

Career Development Opportunities

Supportive Teams

Total Rewards Package

Qualifications

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• 1+ years management experience preferred.

Responsibilities

• Inspire and develop sales teams to exceed goals.
• Build positive customer relationships and ensure store success.
• Communicate effectively in a retail setting.

Skills

Sales

Customer Service

Coaching

Technical Comfort

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, Mobile, TV, and Voice.

As a Retail Store Manager, you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high-performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image, and exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience
  • Working inside a retail store environment
  • High level of comfort with personal technology
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications

• Education: Bachelor's Degree or equivalent work experience
• Management experience: 1+ years
• Telecommunications/wireless experience: 1-3 years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary, and lucrative incentives
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life

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SRL402 2025-54914 2025

Here, employees don't just have jobs—they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards contributions, supports well-being, and delivers value at every life stage.

A qualified applicant's criminal history, if any, will be considered in accordance with applicable laws, including local ordinances.

Get to Know Us

Charter Communications, known in the U.S. by our Spectrum brands—including Spectrum Internet, TV, Mobile, and Voice—is part of a community of 95,000 employees serving over 31 million customers across 41 states. Watch this video to learn more.

Who You Are Matters Here

We are committed to building a workforce that reflects our communities and providing equal employment opportunities, including for disabilities and veterans. Learn about our inclusive culture.