Retail Store Manager- Naas

Eircom Limited; Location (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Retail Store Manager to lead a vibrant team in delivering exceptional customer service. This role involves managing daily operations, achieving sales targets, and providing tailored broadband and mobile solutions. You’ll foster a high-performance culture while maximizing revenue in a competitive market. With ongoing professional development and a supportive work environment, this opportunity allows you to make a real impact in the telecommunications sector. If you have a passion for technology and customer engagement, this is the perfect next step in your career.

Benefits

Ongoing Professional Development

Dynamic Work Environment

Enhanced Earning Potential

Free Wellness Programme

Discounted Healthcare Plan

22 Days Annual Leave

Family-Friendly Policies

Paid Leave Benefits

Tax Saver Tickets

Bike to Work Scheme

Qualifications

• Strong communication skills and ability to simplify complex products.
• 2-5 years of retail or customer-facing experience preferred.

Responsibilities

• Manage daily operations and lead a motivated team.
• Engage with customers to identify needs and offer tailored solutions.
• Ensure sales targets are consistently met and exceeded.

Skills

Communication Skills

Customer Engagement

Sales Target Achievement

Retail Management

Knowledge of Telecommunications

Education

Relevant Diploma or Certification

2-5 Years of Retail Experience

Job description

As a Retail Store Manager at eir, you will be the face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure.

Why This Role:

This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand.

As the Retail Store Manager, you’ll:

1. Manage the store’s daily operations and lead a motivated team.
2. Set and achieve monthly sales targets to grow the business.
3. Deliver exceptional service and provide tailored solutions to customers.
4. Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations.

Benefits Include

1. Ongoing professional development and training opportunities.
2. A supportive and dynamic work environment where growth is encouraged.
3. The chance to make a real impact within one of Ireland's leading telecommunications companies.
4. Enhanced earning potential through various staff incentives.
5. Staff offer.
6. Free eir Wellness Programme & Employee Assistance Programme.
7. Discounted healthcare plan.
8. 22 days annual leave.
9. Generous family-friendly policies, including fertility, pregnancy loss, menopause, and others.
10. Commitment to Diversity and Inclusion.
11. Paid leave benefits including maternity and sick leave benefits.
12. Tax saver tickets and bike to work scheme.

Salary & Remuneration

Monthly salary + a competitive commission structure.

Expectations From The Role:

As a Retail Store Manager, you’ll take on key responsibilities, including:

1. Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions.
2. Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded.
3. Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty.
4. Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties.
5. Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards.
6. Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information.

Requirements For A Successful Application:

Knowledge, Skills & Abilities

• Strong communication skills with the ability to simplify complex products and services.
• Ability to engage customers confidently, offering tailored solutions and building trust.
• A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments.

Qualifications

• Relevant diploma or certification is a plus, but not essential.
• 2-5 years of retail or customer-facing experience preferred (life experience considered).
• Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed.

Others:

At eir, we’re committed to offering more than just a job. It’s about creating meaningful connections, building a fulfilling career, and contributing to a brighter future for our customers and employees. If you’re ready to take the next step in your career with one of Ireland’s leading telecommunications companies, we’d love to hear from you!

We value diversity and inclusion at eir and are committed to providing equal opportunities for all. If you need any adjustments during the application or interview process, please let us know.