Retail Store Manager- Flat Shoals

Goodwill of North Georgia; Flat Shoals (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill of North Georgia in Decatur, GA is seeking a Store Manager to lead a dynamic retail operation, oversee a team of 25–40, and drive sales while delivering an excellent guest experience.

You will hire, train, and develop hourly staff, shape a positive, high-engagement culture, and partner with leadership to meet financial and operational goals.

Qualifications

• 3+ years supervising teams of 25-40 employees.
• Experience developing budgets and plans to exceed financial goals.
• Ability to maintain and improve SOPs.
• Demonstrated change-management and decisive decision making.
• Experience hiring and developing staff.
• Proficiency with MS Office suite.

Responsibilities

• Lead store operations and team of 25–40 employees to meet sales and guest experience targets.
• Manage store performance including team, financials, and operations.
• Hold monthly meetings with staff and leadership, communicate with Director.
• Maintain store records and reporting, and uphold brand standards.

Skills

Team leadership

Budgeting

SOP implementation

Change management

Hiring and staff development

MS Office proficiency

Education

Associate's or Bachelor's degree in business

Tools

MS Office

Job description

4822 Flat Shoals Parkway
Decatur, GA 30034, USA

Description

What you'll be doing:

As a Store Manager, you'll lead a dynamic retail operation and inspire a team of 25-40 team members to deliver strong sales results and an excellent guest experience. You'll own your store's performance including team, financial, operations, and the overall guest experience. You'll serve as the face of the store in the community while building a positive, high-engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you're a hand-on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You'll also:

• Greet and assist donors/customers
• Monitor and maintain the store's overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we're looking for:

Requirements:

• 3+ years of experience supervising teams of 25 - 40 employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP's)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilitiesExperience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor's degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.